Client care

Contact us

For anything about an order, delivery, a return, a repair or the Snow Pants pre-order, email support@whiteoutheadwear.com. A real person on our team reads every message.

  • Include your order number if you have one, so we can find your order straight away.
  • For a return, tell us which piece you're sending back. We'll send you a free return label.
  • For a repair, attach a photo of the damage.

You can also start with our shipping and returns, size guide and care guide.

Studio: Rue du Lac 14, 1936 Verbier, Switzerland